EV Charger - AC IN metering on dashboard wrong

Hi fellow Victron fans.

Maybe this was asked. We have this setup with:

Cerbo
Multiplus 6k5

EVCS charger (AC IN)

On Remote Console everyone is happy with the figures. But customer is complaining why the numbers don’t add up on VRM portal also.

Basically the difference the EVCS charges comes from the grid, which is not reflected in the UI. Guessing why we do not use a grid meter, but use the inverter for metering.

Yes, some will say just fit a meter, we could do that. However, this is a simple UI logic for Cerbo. It could easily calculate this difference from the existing data and reflect this on the UI for customer.

Is there a way to achieve this without fitting a meter on grid side?

Hi!

What makes you say that the numbers are adding up on remote console but not VRM? By the looks of it, both UIs have magically appearing EVCS energy :wink: .

If you have the site id (the 6 digits from the url in VRM) I can for sure check it out for you :slight_smile:

Thank you Barbara!

The ID is: 954053

Hey! When putting them next to each other, the figures in remote console and VRM are exactly the same:

You can check this for yourself on the next EV charge.

I understand that does not solve your issues of the numbers not adding up: I am a bit confused about it, because you have some values showing on the grid card, so your multi measures grid usage, but is not aware of the grid → EVCS energy.

It might seem like a simple UI logic to just calculate the difference and show that, but obviously for systems with other energy flows, those kind of ‘logic visualisations’ are not used in VRM: we always keep to the data attributes we directly have access to, to make sure we never show faulty or calculated values.

So an energy meter would be the way to go here.