I bought the MK3 with my Multiplus and wanted to use it to update the configuration settings. I disconnected the VE.Bus (ethernet) cable from the back of my Ekrano GX and used that to connect to the MK3. I connected to my laptop and was able to use the VE Config and Victron Connect apps to connect to the Multiplus. After saving a back-up and making my changes I reconnected the ethernet cable to the VE.Bus port on the Ekrano. The Multiplus no longer shows up. I tried rebooting the Ekrano multiple times. I think tried the other VE.Bus ports and ended up losing my SeeLevel sensors too. Is there a way to reset the VE.Bus? I only have one device in each bus (Multi in 2 and Seelevel in 1) and have terminators in the empty ports.
There are only 2 VE.Bus ports (never use a terminator in either of them, the terminators are ONLY for VE.Can). Check to be sure you have the MultiPlus plugged into a VE.Bus port and not a VE.Can port or the ethernet port.
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You were spot on, thank you. I couldn’t see the 2 Bus ports and thought the 4 can ports were it. Once I moved everything out of the way I saw the 2 bus ports. As soon as I connected, the Multiplus came back. I am still missing the SeeLevel tanks. I will try a different ethernet cord for that to see if that is the issue.
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