Hello everyone
I’m currently facing an issue and would really appreciate your help.
I was trying to properly configure my MultiPlus (setting it up for a Victron Smart LiFePO4 battery) using my PC and the Victron MK3-USB interface.
Unfortunately, I forgot to completely disconnect the MultiPlus from the Cerbo GX during this process.
Setup was as follows:
- VE.Bus 1: connected to Cerbo GX
- VE.Bus 2: connected to PC via MK3-USB interface
Now the Cerbo GX is showing the following error message:
#15 VE.Bus Error - MultiPlus-II 12/3000/120-32
In addition, several status LEDs on the MultiPlus are active:
- Low battery LED is permanently on
- Bulk, Absorption, and Inverter on LEDs are blinking or turning off intermittently
I’m now worried that I may have damaged the device.
Do I need to send it in for repair, or is there another way to fix this?
While searching online, I came across a suggestion that a factory reset of the Cerbo GX might resolve the issue, has anyone here experienced something similar?
Any help would be greatly appreciated I’m feeling a bit lost and frustrated at the moment.
Thanks in advance!