Just got through wiring a new system into my van and trying to connect to both multiplus units i have now. MY MK3 laptop connection will not recognize either with the connect app. I need to go into one and update the firmware, and then put them in parallel selecting the master and slave…BUT…ive tried everything i know and cannot get the app to communicate with either unit. please help!! Ive also tried switching over to my pixel pro 7 cell and same results.
also, i purchased the MK3 and RJ45 cable from inverters r us. brand new in wrapping. i see a lot of people having issues with some cables not working with the inverters and others will. is there a known cable i could try that always works? need help asap as i am scheduled to leave tomorrow morning for a 6,000 mile trip.