I appear to have a new problem on hardware which has worked previously for a few years. My Cerbo GX is hardwired to the Axiom mfd via a network switch in order to get data onto the VictronConnect app on the MFD and connects wirelessly to my 4G router to get the VRM functionality. I noticed today that after turning the Axiom on the live data stopped being sent to VRM from the Cerbo. If I disconnect the lan cable to the mfd VRM starts getting data. Reconnect it and it stops. Any ideas? I don’t think this can be a Raymarine issue but I’m open to suggestions at this point. It did get a software update a while ago but surely it doesn’t tell the Cerbo to stop sending data over Wi-Fi to my 4G router? I’ve rebooted everything. Cerbo is on latest firmware available. It used to work seamlessly.
Something to add to this. The Cerbo manual tells you to connect the Cerbo GX to the Raymarine Axiom MFD using ethernet and that when doing so, provided that the MFD has an internet connection via wifi to the router (which mine does), that the MFD will share it’s internet access with the Cerbo over LAN. Now then, the Cerbo already has an internet connection over wifi to the router so in this instance there are two possible routes for the Cerbo to send data to VRM, and I wonder if this is the cause of the issue? I should add that I have always had wifi enabled on the MFD so it’s nothing new, but it sounds plausible that it could cause conflicts. Is there a way to tell Cerbo to ignore the internet access via ethernet whilst still sending data to the Victron app on the MFD, or maybe a setting in the MFD victron App to tell it not to forward the data to VRM?
It’s unusual to have not received one single response from the community on this one. I kind of hope Victron will pick it up as a deserving case to offer support directly.