VRM portal not accessible, too many attemps

Q&A and troubleshooting
, , , ,
1

Since yesterday my VRM portal is not accessible anymore.
Too many attemps and back end server messages.
It worked fine for about 2 months with one small Node red rule. Password change same message updated to latest Cerbo FW, no result. Tried via iPhone, Android and pc.
Someone a clue where to look?

Screenshot_2025-05-02-07-09-40-54_754cf9a4094c34a8eeb04648e2e3eb8d
Screenshot_2025-05-02-07-09-40-54_754cf9a4094c34a8eeb04648e2e3eb8d1440×3216 244 KB

Screenshot_2025-05-02-06-50-40-21_bc2aea2f1887607afb8a748e894fe9f8~2
Screenshot_2025-05-02-06-50-40-21_bc2aea2f1887607afb8a748e894fe9f8~21440×3216 223 KB

Screenshot_2025-05-02-06-53-32-23_40deb401b9ffe8e1df2f1cc5ba480b12~2
Screenshot_2025-05-02-06-53-32-23_40deb401b9ffe8e1df2f1cc5ba480b12~23216×1440 208 KB

Screenshot_2025-05-02-06-54-27-22_40deb401b9ffe8e1df2f1cc5ba480b12~2
Screenshot_2025-05-02-06-54-27-22_40deb401b9ffe8e1df2f1cc5ba480b12~23216×1440 202 KB

Screenshot_2025-05-02-06-54-42-21_40deb401b9ffe8e1df2f1cc5ba480b12~2
Screenshot_2025-05-02-06-54-42-21_40deb401b9ffe8e1df2f1cc5ba480b12~23216×1440 205 KB

Screenshot_2025-05-02-06-53-41-90_40deb401b9ffe8e1df2f1cc5ba480b12
Screenshot_2025-05-02-06-53-41-90_40deb401b9ffe8e1df2f1cc5ba480b123216×1440 219 KB

Screenshot_2025-05-02-06-52-57-06_40deb401b9ffe8e1df2f1cc5ba480b12
Screenshot_2025-05-02-06-52-57-06_40deb401b9ffe8e1df2f1cc5ba480b123216×1440 211 KB

Screenshot_2025-05-02-06-52-37-44_40deb401b9ffe8e1df2f1cc5ba480b12
Screenshot_2025-05-02-06-52-37-44_40deb401b9ffe8e1df2f1cc5ba480b123216×1440 198 KB

2

New information: I removed app from android phone and could log in once. I invited new user with admin rights. Logging in with this user I can see all and also modify my Node Red again.
Please check if my original account is blacklisted or blocked someway, also not possible to recover password for that account.