Well done to the team in trying to resolve performance issues with the database. Glad to see improvement in performance and being able to view what is happening. It felt like I was flying an aircraft without any functioning instruments in the cockpit at night. No visible reference points to aid in orientation.
This makes me think back to 2017 when I was involved in a major upgrade project at ESKOM to replace IBM Servers, upgrade Maximo, the system used to control the national grid and fault logging and tracking. The RDBMS system used was Oracle and database sizes were in excess of 10 Petabytes. Upgrading the database engine and the individual databases is an enormous undertaking that spans many man hours. The Java Virtualised environment was prone to memory leaks and soon one found that the available memory was severely depleted.
Quick fixes, some had the desired outcome and some made matters worse. So, performance tuning requires time and a level headed approach. Parameters are adjusted in a painstakingly systematic method until a sweet spot was detected by the previous setting or one notices that the performance has begun to deteriorate after going a little past the sweet spot.
Patience is always a virtue, especially with various kinds of system we now have become accustomed to.
My solar production in VRM for today is off by a third of the total. Iâll keep a close eye on it tomorrow. Hoping that it will be back to normal. Too bad that it hurts the overal data. No longer reliable
This is why Victron is the best company and Iâm happy I put my trust in you⌠admits issues, keeps customers updated and fixes things! Thank you and keep up the great work!
This morning, we have been switching on the features that we previously disabled to help database loads. Slowly, everything on VRM works as you are used to.
Consumption forecasts are enabled again
Some forecasts are still duplicated, which we are working on at the moment
We will continue to watch for any signs of performance issues today.
Once we have a clear picture of the cause of the outages, we will report back to you here with the post mortem. For now, I hope you donât hear from me in this thread today
Thank you very much for all your hard work and effort. VRM is free for everyone, which is more then awesome! I donât know any competitor who offers the same quality and functionality like Victron does. Often they make you buy a subscription to have less functionalities as you have with VRM.
@Ananas just out of curiosity, since your system seems to be that critical, do you have two internet connections that rely on different technologies with a redundant network or how do you handle internet outages? Iâm experiencing more internet outages than VRM downtimes.
I donât know about you but my system wasnât free at all. I invested in the best brand so I demand a good service.
About internet if you have problems with it you can always connect to Venus directly and/or you can use mobile phone data and share the internet with the system. Try satellite internet if you need a reliable provider.
Youâre too irritable, blunt, and emotional.
I assure you, 100% uptime for computing and cloud systems does not exist.
Show a bit more tolerance.
Youâre not the exclusive âmega investorâ there are many of them, and quite a few among my clients. Honestly, I couldnât even tell you offhand how many of them have spent over âŹ50K on their independence. And none of them has reached out to me in the last two days to ask whatâs going on, since I suspect they havenât even noticed anything.
It seems that not everyone is affected equally by the VRM outages. The only thing Iâve noticed in the last few days is that the solar forecasts are useless due to the deviations.
On some days, the forecast is too low, on others, like today, it is over 57% above what my PV system has ever achieved at peak (Peak 141 kWh, forecast 222 kWh).
Thatâs a shame because before the outage, the forecast matched my system except for minor deviations. I hope this will be resolved again in the coming weeks.
Victron sets high standards for themselves, and as we can see here are more than transparent.
Everyone appreciates how important VRM is, for the most part it has been reliable with a few smaller exceptions. By global standards it does well, considering it is quite unique in what it does.
Very few systems have 100% uptime, there are some specialty hardware platforms that offer it, but when it comes to software designed by humans, and managed by humans, there will always be some form of unplanned downtime, only the amount varies.
They could probably go throw more money at it, adding complexity and resources which might round a few corners but still wonât completely remove the possibility of an outage. That isnât practical either as the goal is to have a platform that does not require a subscription to cover costs, nor to unreasonably load product costs. So, there is a balance to be had, and so far they have managed rather well.
People just need to take a breath and not overreact. it will all pass.
The current lifestyle in society is turning people into ruthless and ungrateful consumers.
It pains me to see this happening, especially when itâs aimed at those who are trying to maintain a high standard of quality and innovation.
Iâve got something to compare it to, as I work with various LV/HV systems from leading brands, including Victron.
And this ecosystem is truly brilliant, both for the integrator & the end user.
I guess for consumers to start appreciating and valuing what they have, theyâll first need to lose it or try something thatâs âDesigned in Chinaâ.
For me as software developer it was a bit annoying. Needed to verify things before my vacation. Delayed everything a bit. But such is life. Right. Not going to lie, I actually learned something from it. Sometimes just hits the fan and then you should be prepared. Honestly. I wasnât. Lesson learned. No big deal. Thank you for the quick fix. Love it.
just hits the fan and then you should be prepared. Honestly. I wasnât. Lesson learned. No big deal. Thank you for the quick fix. Love it.