Dear Victron Team,
As an installer, we go to a lot of non-technical people. In the VRM they see Grid buy and sell values that do not match to their DSMR smart meter, and get confused.
This is because they have a 3-phase grid connection, and Victron calculates import and export kWh NOT as the sum of all phases, but as separate. In ESS settings we have set that the Victron system should work on the total of all phases, and the logical thing would be that the VRM would then also display the sum of all phases in its kWh calculations.
The choice not to do this is a very strange one compared to other manufacturers that only show the netto kWh, which is logical because that is what you actually pay for.
Even more confusing for non-technical clients is the fact that the netto kW values ARE displayed in the VRM. So this shows 0W import all day but then when they scroll down they see >0kWh. To know how many kWh are actually bought is most important to most ESS users we imagine.
The feature requested is an option in VRM to show netto kWh values.
With kind regards,
Kevin Robben
Robben Groene Energie B.V.