When I connect to a Cerbo GX’s built in AP (no network on this location) and open victronconnect app on Ios I see it when connecting via bluetooth.
Since I want to configure it I need to access the remote console, however there is no remote console button.
When I click ‘Don’t see the product you were looking for?’ button the troubleshoot menu shows me:
‘VictronConnect lacks permission to access the local network, required for searching GX or other LAN/WiFi products. Enable it in the app settings’
When I click open app permissions I am taken to the ios settings app and see the victron connect permissions.
This list of permissions does not contain a ‘Local Network Permission’
So I am unable to enable this.
I did enable the bluetooth permission when the app first opened, there was no request for local network. I deleted and reinstalled the app, no change.
In ios settings I see:
Bluetooth (enabled)
apple Intelligence en siri (everything enabled)
search (everything enabled)
mobile data (enabled)
version 6.17(1)
App developer Victron Energy
Get support (not working)
I have the same issue, local network acces has moved to the Privacy and security settings but Victron connect is not in the list for apps to enable local access
Yes, it is 6.19. I already resetmy privacy and security settings in a hope to solve this. But it seems the app does not trigger the local network access request.
I migrated to a new iPhone and afterwards the app does not pick up anything on my local network anymore. Importantly the app does not prompt me for network permissions and I can’t set network permissions via the iPhone settings route. I can see on the old old phone that it has permissions to access Local Network but it does not appear on the new iPhone. The app has to request the permission, I can’t add it and the app is not requesting permissions. I tried to remove and re-install the app but that made no difference and it is still not showing devices.
When I got to the self diagnose section it has a “Open app permissions” which then tells you to “Please enable Local Network permissions in the setting” and if you click on settings, it taks you to a settings screen for the app which does not include Local Networking as an option to enable. A logic issue somewhere in the iPhone app?
The visibility of the “REMOTE CONSOLE” button has been fixed in VictronConnect 6.19, released last week.
This action opens the remote console via the web browser, so there are no permissions required for VictronConnect about the Local Network. You can be connected to the Cerbo GX via Bluetooth, and it will work if your phone it’s connected to the AP.
On the other hand, about the Local Networks devices not appearing in the device list, this is something we need to investigate in more detail.
