Hi.
My (new) Cerbo GX has attached a (new) Victron GX LTE 4G modem, and vil not communicate with the VRM portal. (#153 connection error, Failed to resolve ccgxlogging.victronenergi.com). Everything is fine if i use wifi (use my phone as a hotspot). I have verified the sim-card from a phone, and I can also see that the GSM connection is “online” in the Cerbo. I’ve read for hours in different support forums, but have not found a solution. I’ve also been in contact with the telecom vender provided the SIM card, but they cant see any issues. I’ve upgrade to the latest OS (beta) v3.70~20, but still have the same problems.
I will be very grateful if anyone can give me som tips on what to do.
Regards Ommund
v3.70~21 is the newest beta and fixes a GSM modem issue, but im not sure if its your exact one
Thanks. I will absolutely install and try that one.
I’m also having trouble connecting via gsm and the update didn’t fix it. have tried all the usual fixes.
@Oov, have you found a solution to this?
my victron lte modem stopped working with the service provider I have a subscription with, though it worked for a couple of years. it works fine with a sim card from another provider….
the only solution I’ve found is to use a 3rd party (non-victron) 4g router of some sort. I’m aiming for one with an ethernet port so I can hardwire the cerbo.
or I just switch providers.