Venus OS reinstall fails: 'error installing software'

Hi,

A while ago Cerbo GX touchscreen went black. Tried to access Cerbo via browser. Got an ‘internal server error’ or smth like that.

At this stage VRM portal was still getting new data from Cerbo. And Cerbo responded to pings.

I switched off and on the touchscreen. UI appeared. But no touch reaction.

Then I switched off and on the Cerbo unit. Got just black screen, no ping, no new VRM data.

Tried to reset the unit: 19. Reset to factory defaults and Venus OS reinstall .

Reset to factory defaults did not change anything.

Venus OS reinstall failed with (tried a few images):

Searching for installer image…

Installer image found on mmcblk0p1

Creating partitions…

Error installing software

Issue seems similar to Cerbo bricked - flash fails with "error installing software" .

Any solution for that?

Thank you!

Hi,

The device was replaced under warranty.

Thank you.