Ever since I have received notification that VRM ver. 6.14 upgrade is now available, I have tried several times to upgrade both my desktop computer and my laptop. Each time the installation progress meter gets to 100% then fails with the following error code:
ShellExecuteEX failed; code1.
Incorrect function.
Can someone please tell me what steps I need to follow to troubleshoot this problem?
(note: I have successfully upgraded to this version on my mobile device)
Thank you!
What OS version is your laptop/desktop?
Windows 11 - all windows updates installed
Hi Ray. I think you’re talking VictronConnect v6.14, but doesn’t likely matter.
That error message is a Windows thing. Try googling it, you should find plenty of things to try.
Yes, VictronConnect… and I did try searching on that exact error code but I also included the word Victron into the search algorithm. I’ll try again, this time from a purely Windows error perspective.
Thanks for the response!
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