I updated the SmartSolar MPPT 100/50 firmware from 1.63 to 1.64, via the victron connect app.
After update, the app reads 0 current. However, the SmartSolar is moving power b/c battery voltage via victron smart shunt reflects charging.
The solar charger is charging, but app reads 0 - this symptom started after update. What can I do to restore full function?
Did you try to power cycle the MPPT?
The MPPT device has been power cycled. Power cycled by disconnecting +/-, on MPPT device for battery and solar sides. Did not fix.
Other troubleshooting steps taken: reset device to defaults. “forget” device in app, and re-add. turned off charging, turned charging back on.
Thank you!
Can you add some screenshots please?
Hi dslipp,
Can you connect to your MPPT and after that create a “service report”?
To create a service report you have to go to “Menu” → “Settings” → “CREATE SERVICE REPORT”.
Please, share that .log file and we will find out what’s happening.
Hello Mauricio,
The issue appears to be resolved. Chalk it up to user error or the device needed an over night reset.
Either way, if i could delete this post I would. I’ve had very good experience with victron software and devices. thank you so much!
Hi I have exactly the same problem with a new installation 100/50. I just tried power cycling it on and off, with no change.
Hello…same problem with smartsolar mppt 75/15…i changed batery and update to 1.64…and 0v charge ..
how do you solution this?
thanks
Any solution to this? Anyone?
Pretty much same problem Mppt 150 60 stopped charging after 1.64 update.
Hi Mauricio, I have an ongoing issue with my 100/50 – after updating to Version 1.68, the mppt would not work anymore. App is showing 0W, and also the Voltage dropped in half, so now it says, there is not enough Voltage to switch on. But the Voltage on the Panels (I have a 12V System with 2 Panels in parallel at about 37V) – it would only show 14,xx Volts. I did a hard reset, disconnected, reinstalled firmware 1.64 and 1.67, both without success. Even had it disconnected over night once, didn´t help. It seems to slowly charge the LiFePo 12,8V Battery, but doesn´t show it and should definetely do more. Even in full sunshine a few days ago, Voltage never showed more than 14,8 or so Volts, to littel to activate… i attached a service report, I hope you can help!! Thank You 
VictronConnect_report.log (216,9 KB)
Hi, I updated my 100/50 firmware to v1.68 three weeks ago, and it woudn´t charge anymore. App shows 0W, and even the solar panels have same voltages (about 37V or so), the voltmeter of the app and also the voltage on the victron ports only reach around 14V. The App says it´s turned off due to a too little voltage, but the hardware is the same and it worked prior. I tried: hard reset (disconnecting completely, also over night), reinstalled versions 1.67 and also 1.64, both with hard resets, but it wouldn´t go back to work. It seems to charge the LiFePO 12,8V Battery a little bit but far too little. Settings in App reset and checked all correct. What can I do? Logreport available if someone could help, please! Thank you!
