Ruuvi tags disappearing on VRM online

When using the Beta iPhone VRM app, Ruuvi tag values will show up correctly for a split second, but then disappear a few seconds later as the display switches to “realtime.” All temperature values, humidity etc get replaced with dashes. See the before/after screenshots attached (“Outside” and “Inside” towards the bottom).

It worked fine on the non-beta version, and it still works fine on iPad and web versions. All is well on the CerboGX display too.


I’m seeing the same behavior, for what it’s worth.

Update: This bug is now appearing on the non-beta web-based UI as well. Must have started yesterday or today.

FYI @mpvader

Hi @silvercreek

The team is aware, apologies for the inconvenience.

We are still evaluating this behaviour of showing a dash instead of old data, but it should not have gone live to the public site before that internal evaluation process was complete.

Hi @silvercreek ,

This should be fixed now and I see all temperatures again for your installation. Apologies to the inconvenience this caused last week.

Have a nice day!

Thank you! Confirmed that the web portal is working again.

The issue remains on the iOS Beta app.