Password query, conflicts on two UI status' and download issues

Hi
Maybe the 3rd and last query sorts out my issues…

First I have just opened an account here, yet the Venus GX login, to see my system on my cell phone takes, 8 characters, while this site takes 10…
Why not or can they have the same login?

Then the current two (old?) interfaces have different features, accessible on my Samsung android cell phone - just finding what version I have is a challenge on each VRM dashboard view!!!

In addition, one dasboard view sees the other with a summary of the other, yet the data is incorrect (SoC is 17%, when I go into that other dashboard it is 69%… not even 100-17 = 83%…) - no logical difference.
Sll the while the other dashboard doesn’t see / summarise the first etc.

Lastly, I went through the UI update, it gave a “Save”, which I did… but no new UI on either system/ dashboard, again on my cell phone!

I have two Victron Multiplus systems.
One is 48V, the other 12V, in my home.
Two separate sets of solar panels, charging each system.
Two charge controllers and
Two Venus GX’s - no screens, as I use my cell phone as the interface platform.
The 12V (only), has a Victron Battery Monitor as there is a 12V tap-off before the Muliplus…

After numerous small changes, communicating with the local dealer and installer over a couple of months… both systems now work… (I don’t want to mess with it, just play with settings/ options…) but dashboards are different and frustrating!

So, just renaming or adding a new thing to me being a Tag (maybe…) takes weeks of reasearch on numerous platforms!!! Not to mention posting this input, on this platform, I have copied and pasted this content numerous times and it doesn’t appear where I think it should - maybe it’s because I live at the bottom of the world and everything is upside down!!

The instruction manual either does not go to enough depth… or it thinks I am a professional installer and programmer…

I believe I am a “normal” DIY Technically infomed person ranging from vehicle and brick house construction - from the foundation to the end…
Yet Victron is a new challenge!!