Vincenzo
(Vincenzo Cocciolo)
November 16, 2024, 5:14pm
1
Is two hours that I’m pulling my Hair !!!
I installed a brand new Cerbo GX MK1 and I had all my tanks available thru the Analog inputs!
Today, after a reboot no more analog tanks. Just the Bluetooth one. And no more Analo Inputs in the setting menu!
I tried to change the firmware from V3.52-6 to V3.51 and back but no lucks.
Any helps, trick, tips from the community?
I also did the factory reset procedure followin the manual chapter 18.1 but after the full reset still no analog inputs
lxonline
(LX)
November 16, 2024, 6:07pm
2
Are they connected through a tank 140?
Sometimes on a second or third reboot they re appear. (Or so i read on a random thread that i cant find now).
If not the unit is faulty.
Vincenzo
(Vincenzo Cocciolo)
November 16, 2024, 6:42pm
3
No Tank 140
I did at least five reboots.
I’ll try a few more…
That’s odd for a good product…
lxonline
(LX)
November 16, 2024, 6:57pm
5
Then it possibly is hardware if you rolled back firmware and it didn’t work.
guystewart
(Guy Stewart (Victron Community Manager))
November 18, 2024, 9:06am
6
Apologies for the inconvenience;
The next step is a warranty RMA.
Vincenzo
(Vincenzo Cocciolo)
November 24, 2024, 10:37am
7
It happens tht the Cerbo-GX was defective And, thanks to the support of the excellent Dutch Victron dealer: NKON, I have. already received the new one in less than a week !!!
2 Likes