Multi RS - Unable to change AC low/high voltage connect/disconnect and UPS function

[Rost (Rostyslav)]

Hello. After installing the VictronConnect 6.10 iOS app I’ve lost the ability to change transfer switch for AC input settings. The options are just grayed out and don’t respond to touches.
I’m using Multi RS Solar with Dual Trackers running 1.19 firmware.

Is this a known issue or do I have to specify the grid code or maybe some other settings that were introduced in 1.19 firmware and VictronConnect 6.10 app?

[podarok (Andrii Podanenko)]

You need to specify EU or other grid code as well as get a password via dealer for ability to change settings if they are non standard

[Rost (Rostyslav)]

I did some further testing with macOS app, which confirmed my suspicions. With VictronConnect 6.08 it is possible to change the status of UPS function and AC threshold voltages, but with 6.10 they all are inaccessible just like on iOS.

If what @podarok saying is true, I would call this a significant regression of app’s functionality. I don’t see a reason why anyone would have to get some password from a dealer and select a grid code just to be able to turn on or off the UPS mode. I definitely remember that back when I was using Multiplus 2 I was able to change mentioned settings without touching anything related to grid codes.

[mpalavecino (Mauricio Palavecino)]

Hi Rostyslav,

Thanks for reporting.

We’re working on this. A fix will be released soon.