Is there some special connection sequence or timing I have to push the “Mode” button on the top of the Blue Smart IP65 Chargers? I have had 2 of them and the Mode button doesn’t seem to work. The first one, a 12/10 model, the mode button didn’t do anything at all. Pushing it wouldn’t change the charging profile and holding it down for 3 seconds didn’t switch to low current charging, and holding it down for 10 seconds didn’t reset the Bluetooth parameters. I sent it back and upgraded at the same time to a 12/15 model. This one, pushing and releasing the Mode button doesn’t change the charge profile/battery type, but holding down it down for 3 sec does cause the battery type LED to flash, which I believe means it is in low current mode. I haven’t connected to it with Bluetooth yet so I haven’t tried holding it down for 10 seconds. I really need this mode button to work to change the battery type because I am rotating the charger between FLA and lifepo4 batteries constantly and don’t want to have to connect to Bluetooth with my phone everytime to do it.
As an aside, a note to Victron, the build quality on these chargers appears to be lower than your other products. I have a lot of your products for reference, and both these chargers have bad construction of the wiring, with twists where they enter the strain relief, split wiring, damaged cable jackets, and broken alligator clamps, straight out of factory sealed boxes.