Max charge current 0

I have a backup system (mp2 3000, byd lvs) and after installation the battery charged to 100%. Now it wil not charge and the battery percentage is slowly dropping. The vrm control is on. On the parameters tab on the gx the max charge current displays 0. Discharge is 192A. Can anyone tell me what is my problem?

What kind of lowered SOC do you already have and is your BYD BMS set as a battery monitor?

78% battery monitor = bms byd

Have you possibly received an error message from BYD … for notifications or alarms?

No errors received

How are you charging the battery at the moment?

Grid. The grid is very stable

Try restarting the GX and re-determining the battery …
Is the communication with BYD OK?
BMS - CAN line etc ?

Coms ok. I will try tomorow its far away with very essential loads

Dont worry … But try this tomorrow … The Loads are always resupplied when the GX restarts … the Multi switches to pass-through … it is something other than a FW or assistant upgrade on the Multi

Do you use an ESS System or any Assistants on the Multi ?

and check this again:
https://www.victronenergy.com/live/battery_compatibility:byd_b-box

Update was a drama. 3.52 and now connection lost. Data over 4g.

after a week finally connection. battery still not charching. firmware 3.52.