I had responded to a post by placing a link for an adapter that allowed a Honda EU7000is to be controlled by the Victron 2 wire generator on/off in Victron equipment.
My post was flagged as SPAM. The flag and ban from this forum was so immediate I feel it was automated without human oversight.
If possible I would like this account to be investigated. I’m certain you will find than I’m innocent of the alleged SPAM.
Please restore my original account.
Can you please add some more information?
A link to the topic, your original account name, a date…
There is an automatic system in the background but normally it also needs a human interaction.
Edit: I think I found it.
You posted just a link to the product/company without any text.
So the post was correctly automated flagged as spam and approved by a moderator.
Was it a new account or did you already wrote some more comments with that account?
I’m not sure if if the account can be restored, I have to ask the other moderator/admins.
I have used the account to ask a question on a previous occasion.
Your thought may be that I should just continue with this new account as I do not have any on-going dialog. You would be correct.
Its the principle of the thing. I did nothing wrong that I’m aware of, yet I was treated rather poorly.
Thank you for your response, please advise.
I have reviewed the post, it was correctly identified as spam, there was no other text beyond a link - on it’s own this would be a flag - and it previewed text with “All remote start prices are in CAD and include shipping to Canada and the US”
This absolutely would have confirmed the post by both manual filters and the AI as being spam.
The flag was reviewed and accepted as spam by a moderator, which per our policies leads to an account removal.
We will tend to also check for history to see if it is just someone incidentally being caught, there is a very low incidence of this, but posts do get restored.
We also get a high volume of spam and have to date, besides this, had one false positive account deletion.
If users follow the posting guidelines it is unlikely it would have been flagged.
This is a common forum platform, and the same would happen if done on any of the 1000’s of other hosted sites.
Unfortunately accounts cannot be recovered as they no longer exist, and you have recreated one with the same account name. if you would like to change the email address associated, I can assist, but will do that via a DM for security purposes.
This was the problem, it just looked like advertising, if there had been some text in there to start with saying “I have come across this company who offer such and such that integrates your Honda xxxx with Victron” it would have been seen as something more genuine.