I can't get my multiplus to turn on after swapping a network cable for a longer one

Hi, I’ve got a full Victron Setup with a ve.bus, multiplus 2/3000, c

cerbo GX, two chargers.

I recently swapped out a network cable because we had a very short one between the multiplus and the Cerbo.

I’ve tried complete power down, then tried redetecting ve.bus system, rebooting the cerbo in nearly every order I can imagine.

The multiplus does not show up on the cerbo screen unless I have the rocker switch in the ‘on’ position.

but I can’t control the multiplus switch from the cerbo screen.

If the multiplus switch is in off position, its off so no comms with the cerbo…

1 Like

Correct.
If you want to switch it off and on from the GX, then it first needs to be on with the physical switch.

Remove the ethernet cable and power on the multiplus. Then plug it back in. I have to do this every time.

Thanks for this answer. Is this your full startup procedure?

  1. Ve Bus ON, Cerbo ON, network cable OUT, Multiplus OFF

  2. Multiplus ON

  3. Network Cable IN

The only thing I need to power on is the cable between the Quattro and cerbo. It has to be disconnected. Then I can go from off to on on the Quattro. There is a document some where that details why it’s held off. You can do something to alter the wiring in the cable to stop that happening.

1 Like

Cut pin 7 on the patch cable

1 Like

Actually it turns out the cable I replaced goes from the Cerbo to the Ve.Bus. Maybe I’m putting that cable into the wrong port on the cerbo and the Ve Bus isn’t connecting.

There is a port closer to the face (network symbol) of the Cerbo and one closer to the rear labeled ve.bus. I’ve been putting it in the ve.bus

I’ve tried redetecting the ve.bus it but it just shows redetecting forever.

I tried starting the multiplus with the network cable detached as Andrew suggested but it did not work.