Hello, I’ve a Multiplus 5000 and a CerboGX. I’m using the HUB1 assistant with no feed-in, the site has occasional grid failures. The problem is when the inverter is in passthru mode the client would like to see the energy coming from the grid, where as the Cerbo GX just says 0W from the Grid and 0W Charges.
Has the Cerbo just been added to the system?Maybe check the grid input setting is correctly set to grid under system setup. Note HUB-1 has been deprecated in favour of ESS. If you have a newer 26 or 27 series processor, consider ESS. I can otherwise only suggest to update the firmware on the devices to the latest official versions.