Gui 2, unsupported gx device (cerbo v3.64)

Hi everyone, just noticed the following in my cerbo (v3.64):

It states unsupported gx device, is that normal or a bug? Anyone else noticed this?

ps i have no idea why it says vote above my topic?

Mr. Vader do you maybe have an answer on this? @mpvader

Hi,

Not sure. Somehow the software doesn’t recognise its product type / model.

Could you enable remote support?

Just enabled it!

1 Like

Please let me know when i can disable it again, thanx!

That will be Monday, you can also keep it disabled for now and enable then?

Ah oke, i will keep it activated!

Did you or collegues find anything?

Hi, apologies for the delay! No, we checked and can’t reproduce it. Also now when I open Remote console of your system via VRM, it says that its a Cerbo GX.

You still see it? how then do you access it?

system with serial number ending with KP ?

No problem

Yes i have a cerbo from start with this installlation, serial is correct too

vrm app on iphone 15, ios 17.02, latest vrm app version

(Vrm app, console, new ui, settings, general, mofification checks)

Just tested it in chrome on pc, there i see its ok and no errors

Also on iphone se3 ios 16.0.3 latest vrm app is also ok

Looks like an ios version issue?