My system was installed in way that if the internet goes out I have no access to the VRM Portal, but also if the AC power is cut off the GX Cerbo shuts off. Is there a way to wire this for redundancy so that monitoring can continue? Is there also a way to either use the GX LTE for GSM failsafe if the internet fails, or a battery powered 4G wifi router?
The cerbo should not be powered via AC, it should be wired to the battery.
You would need a router that supports a backup gsm module, that is the best approach.
Connection redundancy is limited on the GX and documented in the user manual.
I may have mispoke- the cerbo is connected to the quattro. I assume it should be connected directly to the + and - terminals on the BYD battery box for continuous monitoring?
Thanks for confirming - but I think they connected it to the battery cables inside the quattro. I am not onsite so cannot verify where inside the quattro they connected the fused cable.