Globallink does not send ah consumed

Hi,

I have a problem with globallink and bmv712 smart.
The consumed ah from the battery are sent to the vrm very rarely at irregular intervals.

Calling the vrm API they always come out as zero despite the battery being a bit low.

I read that others have a similar problem, has anyone managed to fix it?

Thanks

The same problem with Global link and smart shunt.

Can someone from Victron give us some advice on how to fix it?
I see that the value comes only at certain times

Thanks for the help

Hi @Nikkk

What is the serial number of your GlobalLink?

With kind regards,
Thiemo van Engelen

Hi Thiemo,

Thank you for your response.

The serial number is: HQ2318FUJEV

One strange thing I noticed is that occasionally the value is sent (say every 100 updates). But most of the time there is no

Thank you
Best regards

The manual says what devices can be connected and what data is being transmitted.
https://www.victronenergy.com/media/pg/GlobalLink_520/en/product-compatibility---data-transmission-to-vrm.html

Okay, so you confirm that it is not supported!

Every now and then it still seems to come in, so it is already read from the global link, I’ll show you my graph. Is there any chance that it will be fully supported in the future?

Thank you