Generator start-stop problems

Q&A and troubleshooting
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1

Hi we have a problems to start and stop generator using the Cerbo GX C00A
HQ2310DDGQE
v3.51
On the main screen we see that the generator is running but no battery charging ( generator is in reality not running) On the controls screen we can see that generator is stopped.

generator is running but no charging
generator is running but no charging351×398 16.4 KB

controls screen at the same time we see the main screen the generator is running
controls screen at the same time we see the main screen the generator is running351×649 29.8 KB

2

@Akromex what happens if you use the controls to switch the generator on and off. Does it resume and tell the truth or does it still say it is running?