EVCS keeps disconnecting

Q&A and troubleshooting
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1

I have a Multiplus II + Cerbo GX + EVCS

Everything works as expected but the EVCS keeps disconnecting.

I have configured the EVCS WiFi connection in a number of ways and have followed advice from previous users with connectivity issues but with no resolution.

The Cerbo GX is wired by ethernet with wifi & bluetooth switched off

The EVCS has a good signal strength to a local AP with 2.4ghz connection.

I can only access the EVCS via Bluetooth in VRM and it is set with a fixed IP

On reboot it connects fine and then soon disconnects. All our other wifi products (80+) have no connection issues.

Please help before I send this thing back!

2

Hello @skins . Let’s investigate this issue. Could you please provide more details about the EVCS behavior? Was the EVCS visible in the remote console and the VRM interface? How did you determine that the EVCS was disconnecting from the Wi-Fi network?