Hi, most probably PE issues. Try measuring the voltage between PE and N while increasing the charging power. If that voltage is not close to 0, and it is increasing while increasing the charging power, then that’s the cause.
Thanks for comment…
Tomorow we will visit the customer and check the PE, and voltage between N and PE…
It’s strange to me that situation that Tesla is beeing charged well and BMW (customer car) not is repeatable and consistante… but tomorow we will see more…
So far customer send me video from the car infotaiment… Target charge current, set up to 16Amps…
Today customer come to our fasility where we have an another Victron EV 22kW charger (same model, same FW) … Charging stable with no issue up to 3x25Amps (our input limit) … Therefore car should be out of the issue …
I never said is an issue with the car, I presume it’s an issue with the ground. That’s why I asked for a video with the measurements. Also, a good test would be to test his EVCS at your office or the opposite.