Easy solar 2 gx lack of generator controls

Q&A and troubleshooting
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Subject: Request for Firmware Update – Missing Generator Controls on EasySolar-II GX

Dear Victron Engineering Team,

I am writing to express my disappointment regarding the lack of accessible generator control functionality on my Victron EasySolar-II 48/5000/70-50 GX system.

Your product literature and online documentation strongly suggest that generator start/stop controls, silent period settings, and manual start/stop are available directly through the GX Console (Remote Console / Victron app). Unfortunately, this is not the case on the EasySolar-II GX model as shipped.

Issues encountered

  • The Generator Start/Stop menu does not appear anywhere in Remote Console unless the internal relay is manually re-assigned in a way not described in the manuals.

  • The front-panel display contains no menu access, despite documentation implying that configuration is possible.

  • The EasySolar-II GX presents itself as a fully GX-integrated unit, yet essential generator-related menus are hidden, inaccessible, or missing entirely.

  • Online resources and printed literature lead users to believe that generator control is straightforward on GX-equipped models, which is misleading in real-world usage.

Impact

For off-grid users like myself, generator automation is critical. Without accessible settings, the system cannot be configured to:

  • Automatically start/stop a generator based on voltage, SOC, load, or time-of-day

  • Enforce “quiet hours” (silent times)

  • Provide a manual start/stop button in the console

  • Expose relay configuration in a predictable, documented way

This makes generator integration far more difficult than advertised, and not at all consistent with what Victron’s documentation implies.

Request to Victron

I kindly request that the engineering team:

  1. Release a firmware update for Venus OS on the EasySolar-II GX that makes:

    • Generator Start/Stop menu visible by default

    • Manual start/stop control available in the console

    • Silent-period scheduling built-in

    • Relay assignment for generator control intuitive and properly documented

  2. Update the documentation to clearly distinguish between:

    • Cerbo GX / Venus GX behavior

    • Internal GX implementations on EasySolar-II units

    • Front-panel display limitations

This would prevent further confusion and greatly improve user experience for off-grid installations.

Relevant community references

To illustrate that this is not an isolated issue, here are two Victron Community threads showing the same problem:

These threads demonstrate that the issue is widespread and has persisted for several firmware generations.

Tags for engineering visibility

easysolar-ii-gx
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