I am a professional installer and just installed a Cerbo GX MKII in a new system. I have programmed all the components and connected the Cerbo to my VRM account for support for the customer. While programming the Cerbo, I attempted to turn on the Audible alarm function slide switch in the settings. No matter what I do, I cannot get the slide switch to activate (or even move). I have tried from the GX touch 70 and VRM remote console. I have rebooted the Cerbo multiple times and even conducted a factory reset to try to resolve the issue. Have any of you ever had the same issue? If so, how did you resolve it? I have emailed Victron directly about the issue and am waiting for a response, but thought I would try here as well. My distributor will replace the Cerbo if I can’t get it resolved, but I am trying to not go through that hassle if I don’t need to.
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