Can't login to the VRM portal

Good day,

I am struggling to login to the VRM portal. I have setup 2FA and was logged in on my laptop in Chrome. An error refreshed the page and logged me out. Since then I can’t log in again. I enter my username and password and get to the page that request a One-time code but nothing is sent, not via sms or email. Which means I can’t get past that step to access my installation details.

Please help,

Regards.