Hi Guy, is there at least any estimation of fix date from the dev team? Got same problem as everyone, I think it was well described already. There is a big number of watchers of this thread and if this applies for many (if not all) iPhones it should be a high priority bug to resolve. Thank you
An engineer has been assigned. He hasn’t reported back with any findings yet, next update with a estimate or resolution most likely on Monday.
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Another update. So the cauae is fully understood, it has just proven challenging to resolve quickly, and interim fixes haven’t helped. Sorry this is dragging on, it isn’t due to lack of attention. It should be resolved early next week.
Fingers crossed.
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Thanks to the Victron team to address is issue on the iPhone (I have the same). FWIW, I also tried to add push notification in my Firefox Browser (newest Version 134, Notifications for the victron site allowed, WIN10, fully updated), and it also doesn’t let me do this. When I try to activate the slider by clicking on it, it shows the red encircled dash dot. Maybe the error is related…
Adding a few more observations - may help with resolving the issue. I now used the Edge Browser, allowed notifications and there I could enable notifications for the browser…
Interestingly, however, sending a test notification message from within the Edge browser also led to a Push notification on the iPhone! When checking on the VRM app, it still shows mobile push notifications as disabled (but in the app notification settings they are allowed for the VRM app). Maybe that is a work around for others until the problem has been fixed.
They really do know what the issue is. The challenge is fixing it.
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Hi all, this should be resolved for mobile notifications. You may experience issues on web notifications; we’re resolving those ASAP.
Sorry for the trouble, thanks for the many reports!
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Works for me, thanks for the fix!