Victron VRM Portal access issue

Q&A and troubleshooting
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1

Good morning,

I am trying to access the VRM Portal as the customer has issues, customer has lost his login I gave him.The Company email that the access was registered to, no longer trades and I have no access to the email the account was registered to. Has anyone an idea who I can contact at Victron, I have searched but it seems this service does not exist.

I would be grateful for any help as I urgently need to access the system.

Many thanks.

Terry

2

You need to approach the distributor that sold it for assistance.
If you don’t know who that is you can use the support link in our guidelines to open a ticket.