Hi @Daniel2
Thank you for reporting this and attaching the service reports. We have identified the problem and are looking whether we can improve this in a future VictronConnect update.
In the mean time, what you can do is clear the trend data in the device in the trend menu and then using the hamburger menu at the bottom and pressing “Clear stored data”. The old data is then removed, but it will gather and show any new data that it gathers from that point on.
And to answer the support question: This is not the official Victron customer support channel, which is also written in the community guidelines: Community Guidelines
With kind regards,
Thiemo van Engelen