I just purchased and installed the TP-Link UB400 on the color control gx. It was not recognized. Bad dongle or other setting?
Is the usb port ok
And are you running the newer firmware?
From what i have experienced the older the CCGX is the flakier the usb power gets and also they struggle to run the newer firmware.
The firmware was the issue. Purchased from Ebay and had a very old version. Started working after the update.
Thanks,
Bob
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