Hi, my Victron Smart IP65 Charger (15A/12V) used to work fine. Today I updated the firmware as suggested by the app. Prior to updating, I charged my first car, which worked fine. Unfortunately, after the update, the charger won’t work properly. First it stays pretty long (about 1 minute) in test m…

I have contacted you via e-mail.

Hi i have some problem can you help me pls

Hi, I have the same problem too. Please help me with it as well. Thanks.

I received an email in relation to this problem. I relied to the email but I then received an email saying my response was blocked because I sent it from my other email address and, for some reason, this was blocked at the Victron end. My email in response to the questions asked was: "The serial …

I have this same problem since firmware update Can anyone help please

Dear all, We’ve analysed these failures, and they are caused by a hardware defect, and even though rather coincidental, they are not caused by the recent v3.61 firmware update; and also downgrading to an earlier firmware version will not solve the issue. The described behaviour points to a compone…

It does appear strange that this fault has appeared for quite a few following firmware update Mines under guarantee however I’m away for Xmas and dealer wants to check for fault prior to dispatching new unit so I’ll be with out abilty to charge batteries on Xmas getaway Would dealer send new unit …

Maybe you can check with the dealer, if they are willing to sell you a new unit and give a refund when the old charger checks out to be defective?

My defective device has been replaced under warranty. I updated the new device to 3.61 and it still works, so either it’s not a firmware issue (which I absolutely cannot believe) or it’s a firmware issue due to an incompatibility with older hardware revisions?

Smart IP65 Charger 15A/12V not charging, switching between bulk and abs, after firmware update

DIY

Jw14 (John) 17 December 2024 08:59 8

Did you get any resolution on this brendan

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Smart IP65 Charger 15A/12V not charging, switching between bulk and abs, after firmware update

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