Smart IP43 Charger (3) in Venus

DIY
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1

Hello Victron Community,

I recently invested in a Cerbo GX and a Phoenix Smart IP43 Charger (12/50/3) to monitor my system. While the hardware is great, I am disappointed with the current software integration in Venus OS (GX Touch/Remote Console).

1. Graphical Representation of 3 Outputs
The Phoenix Smart IP43 is a 3-output charger, but in the GX Dashboard (Flow Overview), it is barely visible. Even with GuiMods, it’s just a generic block. As a user, I expect to see the individual power/current flow for each of the three outputs (e.g., Starter and Service battery) directly in the GUI, without having to dig deep into the device list.

2. Confusing “OFF” / “AUS” Status
I am also seeing an “OFF” (or “AUS”) status on the GX device list for the charger, even though the unit is powered “ON” and according to the VictronConnect App, it is working correctly. This is very confusing for monitoring. It should clearly show the current charging state (Bulk/Absorption/Float/Storage) at all times on the main screen.
I have even tried to manually override the internal relay settings and set the relay status to ‘Closed’ via VictronConnect, but the Cerbo GX still insists on displaying ‘OFF’. This confirms that the issue is not with the physical remote/relay state, but a faulty status interpretation within the Venus OS firmware for the Phoenix Smart IP43 series

My Request:
Please improve the integration of AC chargers, specifically those with multiple outputs, in the upcoming GUI v2. We need a native way to visualize these devices as a central part of the power flow, just like MPPTs or MultiPlus units.

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Best regards,
Raith Max

2

I’m also disappointed that my PSC IP43 12/50 does not show up in the remote console display, surely this should be an integral part of the display.

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3

What you circled on the screen is the tile that represents the inverter/Multiplus, since thats the central piece of equipment of a victron system. Since the system does not see an inverter on the VE.bus, it assumes it is switched off. In your case there is no inverter, but thats not what the system assumes. In essence, using a GX to control/monitor only a charger is not what it was designed to do.

But yes, such edge cases could be handled better.

4

Having separate inverter and AC/DC chargers is hardly an edge case is it? I get that Victron wants it to be that way. I have 1 ac/dc charger for shore power, and separate inverter on the boat as well.

I see from many posts here that this is not unusual.