My system is based on Quattro with Lithium Smart Batteries and a Cerbo. It used be connected with a v1 BMS and a DMC. I have now removed the DMC and replaced the BMS with a v2 following installation guides.
Despited shutting on/off everything, redetecting, restarting BMS I still cannot remotely switch on/off my quattro given the above message.
There is a check box in the settings for using a VE Bus BMS, I can not recall if this only applies to V1 version or V1 and V2. Try unchecking it. Did some older firmware versions need an assistant with V1.
if you refer to this one (provided that help entry is missing) I cannot disable it as it comes also with the selection of the Smart Batteries. If I deselect it Victron batteries are unconfigured, if I reselect such the BMS option is enabled back
immediately after flashing (and you could see from my screen the new version) the system detected the BMS without any config. VEconfig state also that if you disable ve bus bms but it’s still connected it will be enabled back automatically. I still haven’t loaded my previous config!
Ok. I suggested veflash, that would wipe the config, so presumably you used a different method?
Failing that, something else is broken or mis-wired or configured. Unfortunately it’s difficult to diagnose remotely.
Its important every mppt/charger is powered off as well.