Safari issue

It seems that VRM main page is broken in safari.

I mean the left panel displays the menu but none of them is active.
The graph under installation data never actually ends up loading

Whilst on Firefox or on iPhone it’s fine.

It’s been like this for a while now…
I’ve logged out completely and logged back in, in case it could fix it but nope.

Anyone else facing same issue?

1 Like

Hi @PRigollet,

Are you still encountering this issue?

If yes; which version of Safari are you running?
Did you change or notice anything else, like alerts in the bottom right, change internet providers, laptop, plugins, etc?

With kind regards,

Jarco

I’m NOT having this issue. Running 18.3.1

BTW if you have a Mac with a “M” class processor you are able to install the iPad VRM app natively on your Mac. Works really nice.

1 Like

Still having issue yes.
I’m running on Safari 16.6.1 BigSur 11.7.10 intel core i7
As I keep logged in, something may have changed during one of those long periods. But nothing I can think of.
Same happens in a private window (which usually discards some run time issues )

Ahhh. New day.. new ideas .. I’ve just found out how to reproduce the issue

Happens if Toggle Dynamic ESS controls is on

No issue if Toggle Dynamic ESS controls is off


.

Hi Jarco and thanks for your message.
I’ve found how to reproduce the issue. See latest post

Hi @PRigollet ,

Do you have any accessibility options turned on perhaps, like an enlarged font? We’ve seen people having issues with that. Especially when the accessibility settings are turned on, and the browser is zoomed out.
A quick check on your site with DESS turned on shortly didn’t show the issue for me, does this happen only after an extended period?

With kind regards,

Jarco

Thanks Jarco for the hints.

It’s not linked to accessibility but in Preferences with Page zoom option set at 85% it causes issue. At 100% it works fine.
Thanks again for helping me sorting this out.
Philippe

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