Hi everyone,
I have a Victron LiFePO4 25.6V/100Ah Smart battery (SN: HQ2052*****, PN: BAT524110610, manufactured 2020) connected to an Easy Solar with a VE.Bus BMS, installed on a floating platform in Berlin.
The problem:
The VE.Bus BMS started showing a red LED — Cell >4V or Temperature alarm. The Easy Solar shut down completely via VE.Bus and the entire system stopped working.
What I have checked:
• Total battery voltage at terminals: 27.2V — normal
• Replaced the VE.Bus BMS with a brand new unit — red LED still present on new BMS
• Battery Bluetooth not visible in VictronConnect app
• Color Control GX shows battery at 27V, 0.2A from solar only — Easy Solar shows “Off”
• Opened the battery and measured all 8 cells individually directly at the copper busbars
Individual cell voltages measured:
Cell 1: 3.43V
Cell 2: 3.42V
Cell 3: 3.42V
Cell 4: 3.42V
Cell 5: 3.42V
Cell 6: 3.38V
Cell 7: 3.35V
Cell 8: 3.34V
All cells are perfectly normal. No cell above 4V anywhere. Total adds up to 27.18V which matches terminal measurement.
Additional finding — BatteryProtect BP 12/24-100:
The BatteryProtect unit connected downstream is showing no display at all — no digits, no LEDs. Voltage measured at both IN+ and OUT+ terminals is 26.8V, so power is reaching the unit correctly. The BatteryProtect appears to have also failed or lost its internal power supply despite correct input voltage.
Is it possible the false overvoltage signal from the internal battery BMS damaged the BatteryProtect unit as well?
My conclusion:
The internal BMS board inside the battery appears to be sending a false overvoltage alarm signal to the VE.Bus BMS. The battery Bluetooth is also not broadcasting, which suggests the internal electronics have failed while the cells themselves remain healthy.
Questions:
- Is this a known issue with this battery generation (hw rev 01, manufactured 2020)?
- Can the internal BMS board be replaced or reflashed?
- Is this covered under Victron’s 5-year warranty?
- Could the faulty internal BMS signal have damaged the BatteryProtect?
Any help appreciated — this is an urgent situation as the battery powers a live floating platform.
Thank you








