I purchased a VICTRON Blue Smart Charger, model: IP65 12/10 (1) 230 V CEE 7/17 Retail, part no.: BPC121031064R, serial no.: HQ25193****. Despite numerous attempts, the charger cannot connect to the VictronConnect v.6.24 app on my iPhone 13 Pro (iOS v. 26.2.1). Connection attempts usually fail at 20%. I borrowed an Android phone, and the charger connected to it and even updated its firmware. I changed the charger’s Bluetooth PIN to 000000, but it still fails to connect to the iPhone. What else can I do? Did I receive a faulty product?
This sounds like a bonding issue.
Maybe try “forgetting” the device in your Iphone settings and trying to re-pair with the device.
Devices are not paired using the native device pairing options.
It is done solely via the VC app.