Ip43 12/50 1+1 Bulk error message

Hi All
For the first time I’m experiencing problems with a Phoenix IP43 12/50 1+1.
It has displayed 2 faults.

  1. Charger - BatteryCharger 50A [279] Charge state: Fault
  2. Charger - BatteryCharger 50A [279] Error: Err 20: Bulk time limit reached
    Yet the charger has only been on for 3hr 48m.

I changed the Bulk Time limit from 10hr to 12Hrs, but this did not fix the problem. Normal operation only started after I turned off Bulk Time.
Is this a firmware bug??


Did you ever figure this one out?
Did you find a fix?

I have a very similar fault error my 12/ 30 1 + 1 charger.

I will try turning off the bulk time limit, but there must be another fix… or?

I have not seen this again.
I spent a couple of hours turned everything off and restarted Cerbo GX, checked firmware for updates (none).
I turned off the circuit breakers to all inputs and outputs.
I found changing the Bulk Time Limit had no effect on the error codes generated.
I have installed two AC/DC chargers a IP22 12/30 and a IP43 12/50 1+1, which have been working fine together up to this point in time.
I have not had this problem since this event in February.

Tnx for info;

You wrote you turned of the bulk time.;
Do you still keep the «Max Bulk Time» turned off?