HI all,
Got a strange one with one of our off grid systems that has been running fine for the last 6 years.
The client contacted me and reported the generator had not started and thus the battery ran down and system shut down.
This system consists of a quattro 15k, CCGX, 2x mppt 250/100 and byd lithium batteries.
Once the system was back up and running, I logged into vrm and checked generator settings in remote console.
What I found was the auto start functionality was disabled and the button is greyed out as per attached screenshot.
I have not seen this before.
The issue arose on the 30th Nov.
The client has not changed anything in settings.
I have noticed the ccgx had auto updated on the 26th and then again on the 28th.
I rolled back the firmware to the previous version but this made no difference.
I am still unable to enable generator auto start functionality.
The relay is set for generator start/stop.
I even tried changing the relay function to something else and back again to no avail.
Rebooted ccgx a number of times as well.
Has anyone encountered this issue?
Is there something I have missed?
This hasn’t happened to any of our other systems (we have 43 systems at present)
edit: forgot to add vrm screenshot