EVCS constantly falling off wifi

All,

I do have a similar issue. The EVCS is communicating with the Cerbo as it shows actual power flows and battery status. But the cerbo does not get information from the EVCS. Any Node Red flow is not working (power reduction to save main fuse). See picture.
What is wrong?
And then suddenly communication returns and node red is working?

I had bluetooth switched off, but when when no wifi is available, how to access the unit?


I have used my mobile next to the EVCS to show at the same time the differences in communication.

c’est Ć  cause de plusieurs ssid qui ont le mĆŖme nom et c’est pour cela que l’on active le Scan period. mais apparement cela ne suffit pas. tente ce que tu dĆ©cris dans ton message et on va voir

pour y accĆ©der si elle ne rĆ©pond pas au wifi il faut couper l’alim pour redĆ©marrer

I had the same problem with EV disconnecting, when using WiFi UNIFI. I tried to deploy an old wifi device about 10 years old and since then about 10 days without a dropout.

Was that with some pro 7 device?

U6 pro

Ah ok. Had to update a lot of UniFy 7 Pro/Max hardware in the past months. Lots of improvements. Even yesterday. Your issue could be caused by the used channel. Please try some another channel to see if this helps.

An update on my setup.

I installed a TP-Link EAP110 on the wall, within two or three metres of the EVCS (clear line of sight), and reconfigured the EVCS to use that connection to the network.

It seemed to clear the problem. So I started a ping test at about 9am today. Eleven hours later, I’m consistently seeing a 1% packet loss to the EVCS. (The test will run for about twenty-four hours total.)

For my purposes, this is good enough, but it does suggest that the EVCS - for whatever reason - is not reliably holding a connection to the wifi access point. I’m speculating here: it’s possible that this, combined with having multiple visible instances of an SSID in the case of a mesh wifi setup, is causing the problem.

I’m happy to do more investigation to try to help Victron nail down the problem, if it will be of help. For me, it’s good enough now, but I dislike leaving a problem - even if it’s a relatively small problem - hanging.

I spoke too soon.

Yesterday, when I needed to head out somewhere, I unplugged the car - and noticed that the EVCS was showing the W-104 warning again.

That blows my hypothesis out of the water. I don’t know where the issue lies - but it’s definitely not (solely?) due to the use of mesh wifi, as the TP-Link station is not linked in any way with the other base stations I have. (Well, okay, if you want to be pedantic they are on the same network segment, but that’s not the sort of link I mean.)

Which WiFi channel do you use?

Good thought.

I grabbed a wifi analyser (WiFi Scanner, by Lizard Systems - hooray for trial periods that cover my needs) to look into that specifically. It’s on channel 6, and was running at a bandwidth of 40 MHz; I’ve reconfigured it to 20 MHz. Channel 6 is relatively uncongested - there’s a few networks from neighbours, as you’d expect, but channel 6 is the one showing the least sign of competing traffic.

Great​:+1: Yeah sometimes you need to change the wifi channel but as long as there is a solution :grin:

My EVCS showed the W104 pretty consistently after I made a change to my available Wi-Fi networks - and continued to be unreliable after deleting and rescanning the new Wi-Fi ssid (from some TP-Link power line adaptors).

What worked to restore Wi-Fi connection stability for me was to switch off DCHP in the EVCS settings and type in a fixed IP.

The connection has been rock solid for a few weeks since then. All good :slight_smile:

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Thank you so much for this - this appears to have resolved my problems as well. It’s only been a few days for me, but I was regularly seeing W104 - haven’t seen it since I switched to a static IP. (No regrets about getting the extra base station for the charging station, though; segregating all the IoT stuff is on the list of things to do, and I need the base station for that purpose anyway.)

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I (once again) spoke too soon. It’s dropped off again this morning.

I’m at my wits’ end; I can’t think of anything else that it might be, or what else I might try to fix the problem.

Any chance of Victron putting out a hardware modification for actual wired Ethernet?

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Same issue here, dropping wifi a few times per day.

I am using the new EVCS without screen and my Wifi network is a TP Link Deco X75 Mesh network. None of my other devices (45 total wifi clients) have any issue, just the EVCS.

Same here.
EVCS (NS) connected to a EAP225-Outdoor access point. On the router side as well on the EVCS a fixed IP-number.

To re-connect I have to reboot the EVCS.

I struggled with my EVCS dropping off my dual Orbi mesh network for years. I tried everything including firmware upgrades, channel tweaking, interference eliminating, spatial changes, a new access point, static IPs, scanning modes, DHCP tweaks, countless resets, reboots and re-flashes it still kept happening. I scoured every forum here and elsewhere. The only thing that finally fixed it was setting up a dedicated 2.4 GHz network using an old netgear Wi-Fi router, with a wired link to my Orbi mesh network. The EVCS has been rock solid ever since. I’ve got numerous ESP32-based devices in my house, most of them are absolutely fine with my dual band Wi-Fi set up, but a handful of them have displayed exactly the same behaviour and only work reliably on a dedicated 2.4 GHz network. I think it must be an inherent limitation of the hardware inside the EVCS, so echo calls above for future implementations to include wired connectivity rather than just Wi-Fi. Such an expensive bit of kit should work flawlessly out of the box rather than relying solely on a Wi-Fi connection which is not 100% robust. I’ve been very happy with 99% of the expensive Victron gear that I’ve bought over the years, but the Mk 1 EVCS, although well integrated in many ways, is not on a par with the rest of it in terms of reliability (or build quality TBH).

Thing is, I’ve done the dedicated 2.4 GHz wifi using a TPlink base station. The EVCS is still dropping off, even on that dedicated network connection.

What I’m finding is that usually, if I wait, it’ll reconnect. Which is okay, except when I’m trying to charge the car with excess solar. The moment the EVCS drops off the wifi, it assumes there’s no excess solar and starts the 30 minute countdown to stop charging (and will charge at the minimum rate during that period.)

The only thing that makes this tolerable for me is that I’ve gone with an electricity retailer (Ovo Energy) that gives me three hours of free electricity from the grid (11am to 2pm), and I can set the charger to do the full 32 amps (~7 kW) during that time. But this is not why I bought the Victron charger; if it were the solution I wanted, I could have gone with a cheaper EVCS from another manufacturer and skipped the whole ā€œcharge with excess solarā€ feature.