DESS: battery balancing does not reset after balancing

Yesterday my installation was to execute a battery balancing. This was visible in the VRM Portal by the “Battery balancing is scheduled for this day.”-message.

After reaching 100% (1 hour of adsorption) and several hours of floating, the DESS SOC setpoint kept on being 100%. Although DESS had other plans for the day, each hour the SOC setpoint for the next three hours was updated to 100%. Resulting in an idle installation at 100% SOC. In the evening the energy prices rose so DESS deciced to discharge anyway, prosponing the battery balancing to the next day. As expected, the same behaviour happened today: DESS keeps trying to balance the battery although adsortion and floating has been achieved for several hours.

What I did: I manually discharged the battery to a lower SOC and subsequently activated DESS again. Maybe another “adsorption to floating”-event would reset the DESS battery balancing attempt. But this didn’t work.

Further info:
VRM Portal ID c0619ab3e0bf
Venus OS V3.67 large, public
DESS in trade mode

Two questions:

  • Are other users experiencing this as well?
  • Can someone at Victron reset the bit “Battery Balancing is due”?

Kind Regards,
Tim

Hi @1_21_JigaWatt,

Thank you for reporting this. We identified the problem and rolled out a fix for everyone affected by this. We monitored your site for while and the new schedule looks good.

Thank you again!

Best regards,
Alex Imbrea

Thanks for the quick response!

Kind regards,

Tim

This has also been happening to me for quite some time and I have also reported on it.