guystewart
(Guy Stewart (Victron Community Manager))
9 January 2026 21:56
3
Hi @Tomek
I have noted the report for the IP65 and will get back to you
There was a previous issue with IP65 chargers - as reported here, I believe it’s resolved now with replacement hardware - I am not yet sure if this is the same issue you’re reporting, but please look through;
Hi, Blue Smart replaced all three my 12V/15A chargers. Thanks
@Tomo951
having the same issue with the charger bought 2022, which works fine so far. After firmewareupdate at 21.April 2025 my product shows same behavier as descript in several posts.
Victron energy statet in their posts this is a HW issue and is not linked with the firmeware update. Startet a warrenty request, will see how fast they will react here in Germany. Might be more causes upcoming soon…
Hello @mpvader and thank you for taking the time to answer my question!
During my first tests directly after upgrading the firmware to 3.65 it seemed like the charger was working again, charging my battery with up to 15A.
But I thought the charging process seemed a bit odd because it went very quickly from Test → Bulk → Abs (12.51V / 2.1A) and then back(?!) to Bulk (14.9A) for 10 minutes as the voltage increased from 13.94V to 14.71V, after which it again continued to Abs (when the voltage bec…
Searching the forums I see many people with the same issue. Their IP65 chargers do not work. They get go straight to absorption, will not charge above 1 amp, will not raise voltage. Voltage actually goes down and battery dies! (because load on battery is using more than 1 amp and charger will not feed more than 1 amp). This is a 15 amp charger. What is going on?
I have messed with the settings. Tried power supply mode (changes nothing). Disable recovery mode, max recondition duration to zero mi…