Blue Smart Charger 12V/15A firmware update failed

DIY
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1

VictronConnect_report.log (47,2 KB)

Hello,

When I tried to update firmware in the Blue Smart Charger 12V/15A, a message appeared saying ‘Connection lost’. When I switch on the power, the Blue Smart Charger’s LEDs flash; it does not charge and does not connect to my phone. I have attached the log file.

What should I do? Thank you.

2

hello, anybody ? What should i do?

I can’t connect when using different mobile phones.

Best regards MM

3

Hi,

Make sure that you remove the device in the bluetooth menu of the phone before trying to connect.
If you are then still unable to connect, can you please add a bit more information or screen shots on what is working / happening when you try to connect.

When you are able to connect, VictronConnect should present you with a firmware update screen.

With kind regards,
Thiemo van Engelen