That is a weird one. Does it work with other queries? E.g. the basic user query?
What does the verbose url query show in the debug tab?
If you can’t get this to work, I’d like to take a closer look at your system. You would need to enable remote support then and allow me to test a couple of times.
The basic user query also didn’t work.
The verbose url essentially provides the following which I have tested using a curl in cmd (which does return data):
While looking into it, a thought came into mind. Just a guess, but do you happen to be connected via Optus? There is this thread on issues of the combination of VRM and Optus.
So forcing your system to use ipv4 for this. It looks like the resolving for ipv6 isn’t working or timing out.
What would be interesting to know if this is still a problem on the beta venus firmware (where the victron-vrm-api node gets updated to 0.3.6 instead of 0.2.13).
Your system should be good to go for now. You can disable the remote support again. Thanks for having me take a look at it.