The output is off when battery is 11.00V but when the voltage increases above 13.00V, the load mostly still remains off (which should not be).
Note: I have been waiting for more than 2 minutes to get the output results.
Also, the firmware is updated to latest which is x1.64.
The test wiring diagram is provided below
I tried also with the PV and load connected but this issue is occurring, but if I set the power supply voltage to 14V DC (With user def. algorithm 1, load switch high voltage level:13.00V), it will turn on the load output.
There are three of us reporting the same issue. Victron must have a bug in their product (hardware or software). Not sure how to raise it with them yet.
I pinged my supplier as Victron recommend and got zero reply from them.
Just to be sure, do you have the streetlight functionality off?
And what about VE.Smart networking?
Or do you still have the jumper somewhere on the VE.Direct port?
Asking because these are all things that might influence the behaviour of the load output.
Hi @thiemovanengelen,
The streetlight functionality is off, also smart networking is off.
Jumper is also removed.
As per the operational manual, the test is performed, but sometimes it will work sometimes not.
I have the same issue with user def. Algorithm 1. Any solution? I waited more than the 2 minutes for automatic switch on, and the only way to kick start it back on when it goes off is to set it to Always On then back tho user def. Algorithm 1 and it will stay on and turn off when the voltage goes below my configured threshold of 12v, but does not turn back on when battery voltage reaches 12.8 which should turn the load back on.