Probable communications issues with 4x MultiPlus2 Inverters

Good day,
I have the following setup.
4 x Multiplus2 5000 inverters (split phase setup, 2 on L1, 2 on L2)
CerboGX
5x SOK 48v 100ah batteries with comms. to Cerbo
24kw Marathon/Kubota Generator
24x Canadian Solar 400w panels, roof mounted ~30° tilt, south facing.
450/200 charge controller (2 strings 10 panels, 1 string of 4)
Tigo TS4-A-S Modules, per panel.

I initially was running on 2 inverters without any issue, decided to add 2 more for redundancy, and additional charging capacity. All wiring (DC and AC) for the inverters are the same length with a tolerance of 1/2" or so. The problem I’m having is what seems like partial comms between the second set of inverters and the rest of the system. When disconnecting the generator, the first set of inverters, I call them 1.1 and 1.2 will disconnect and wait for the generator cooldown/wait condition to be satisfied. The second set (2.1 and 2.2) will disconnect, but not wait for the timers to expire, sense the AC from the generator on ACin 1 and reconnect as chargers, causing 1.1 and 1.2 to do the same until the frequency falls, from the generator physically stopping causing them to disconnect. Sometimes 1.1 and 1.2 will take lead, putting 2.1 and 2.2 in standby and the cerbo will show “Inverting” as it should. Other times, 2.1 and 2.2 will take lead, and the cerbo will show “unknown” for inverter status, but everything functionally is working. I’ve replaced all the Ethernet cabling between them with factory made patch cables to rule out a bad crimp- no change. All 4 inverters show up in the cerbo as I would expect. I have configured them all the same and updated firmware through the MK3 device.
I’ve attempted to troubleshoot this with my vendor through VRM and don’t seem to be getting anywhere. Has anyone run into this? Could it be a VEbus comms issue in 2.1 or 2.2?

Update 1:
I just tried a load test to hopefully get the second set of inverters to go online. They did not- the lights indicated standby, but no issues with pulling 13kw for a few minutes, which is a bit above the expected ~10kw rating of the primary set of inverters. Load was mostly resistive- oven and dryer, so the power factor should have been pretty close to 1.0.

Update 2:
Had the need to run the generator today. Did some testing while running with interesting results:
The generator feed comes into a sub-panel (MCB) and is distributed to the MP2s with 2x 2pole 70A breakers (1 for L1/L2 on inverters 1.1 and 1.2 respectively) and one 70A 2pole breaker for 2.1 and 2.2 respectively. The generator started, the chargers came online and the Cerbo was showing ~250A charging- about what it normally does. I got the ammeter out and checked flow. 1.1 had ~60A on ACin, and 30A on ACout. DC amperage at 1.1 was ~62A.
Here’s where it gets weird, on 2.1, ACin was showing 0A (verified meter was on AC), ~30A on ACout, and ~62A on the DC side.
This leads me to believe that it is pulling power from the A/C side of the system and using that to charge. I verified that both in and out are showing 120V LtoN.
I have unchecked the ground relay box on inverters 1.2,2.1, and 2.2.

When the run timer is up on the generator, the Cerbo indicates a stop, and it goes through a cooldown cycle (90s) followed by the cooldown cycle (180s). Shortly after the inverter contactors release from the generator, 2.1 and 2.2 pull back in (indicated by bulk charge lights and green inverting lights) causing charging to resume with 1.1 and 1.2 indicating standby, but cerbo (smart shunt) indicating 250A of charging. Amperage on ACin of 2.2 is now at 65A. Again, with 2.1/2.2 in lead, the cerbo indicates “Unknown” status on the inverter. The inverters again release the A/C in contactors when one of the low limits are reached as the generator shuts down, presumably frequency, but possibly undervoltage.

Thanks for taking the time to read, and thanks in advance for your insight.

Edit: Add equipment/details.

1 Like

Please confirm no assistants running, switch as group is enabled in VEConfigure, devices with all four serial numbers show up under devices in VRM. And serial numbers within a close manufacturing date. And all VEConfigure settings identical on all four 120V Multiplus-IIs.

And identical firmware versions on all 4.

Confirming:
No assistants running.
Switch as a group is enabled for both pairs.
All 4 show up as VE.Bus devices in VRM
Serial numbers in attached image.
Settings have been verified on a tab-by tab basis in VEConfigure.
Firmware versions are all identical and up to date.

1 Like

Please run through this document (if you haven’t yet), and double check to see if you covered everything listed there (if applicable). Split-phase and three-phase are configured very similarly.

https://www.victronenergy.com/live/ve.bus:manual_parallel_and_three_phase_systems

Check out the section on oversizing AC cabling in particular.

And this is a good general resource on generators and Multiplus, not necessarily related to your issue.
https://www.victronenergy.com/live/multiplus_faq

Read through those, inverters are fed from a common buss bar, 2/0 to each, batteries feed the buss via 4/0, smart shunt on the (-) side. AC side is #4 copper to the MCB, each pair feed a 100A 2 pole breaker, which goes to the main distribution panel.

1 Like

Something I read about in that document which may or may not be pertinent is Virtual Switch Settings. There is a box checked, i assume factory default, but I do not use this for anything.

Another data point:
While swapping some cables around i wound up with 1.1 and 2.2 online, they produced correct power as expected, but the Cerbo inverter status went back and forth between “off” and “inverting” with no power displayed in the upper right corner.

Are you using the external current sensor?

Does this sound like some of the behavior with the AC being used to charge the battery?

PowerControl and PowerAssist - Boosting the capacity of the grid or a generator
A maximum grid or generator current can be set. The MultiPlus-II will then take account of other AC loads and use whatever is extra for battery charging, thus preventing the generator or grid from being overloaded (PowerControl function).

PowerAssist takes the principle of PowerControl to a further dimension. Where peak power is so often required only for a limited period, the MultiPlus-II will compensate insufficient generator, shore or grid power with power from the battery. When the load reduces, the spare power is used to recharge the battery.

There are no external CTs on the AC side, I do have a smart shunt on the DC side.

So each Multiplus-II has an identical 70A 2-pole breaker, total of 4 breakers?

That is a correct conclusion, and it can only happen if the resistance to ACin on 2.1 is significantly more than on 1.1. However, you said the input cables were of equal length within 1/2 inch.

What about the length of the ACOut1 output cables? Where is the recombining of the L1s and L2s done? And how long are those compared to the ACin cables?

My apologies for the delayed response. Here’s a picture to hopefully clear things up. I would say the length of AC out of the inverters vs length of AC in from the generators is within a foot or so, i don’t have exact measurements on hand. All in/out wire is #4 AWG copper THHN.

Wiring Block Diagram

1 Like